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Privacy & Store Policies

Important information about browsing EXOUSIA STYLES, choosing designs, placing orders, and contacting our team.

About this policy. EXOUSIA STYLES offers graphic apparel and design previews. Orders are initiated through WhatsApp so customers can confirm product options and order details with us before payment. Please read the information below before placing an order.

1. Browsing and product information

We aim to show clear product images, design names, categories, available options, and prices. Colours and artwork may look slightly different depending on your screen. Product availability, sizes, colours, and any customisation request must be confirmed with EXOUSIA STYLES before an order is finalised.

2. Orders through WhatsApp

When you select a design and choose options such as size, colour, and quantity, the website may prepare an order message containing the product name, product link, selected options, and displayed price. The message opens in WhatsApp for you to review and send. Opening WhatsApp does not itself mean an order has been accepted.

Please confirm the final price, availability, payment instructions, delivery fee, delivery location, and estimated delivery timing with EXOUSIA STYLES before making payment. Do not treat an order summary or currency conversion shown on the website as a final invoice.

3. Prices and currency display

The website may allow you to select a display currency, and converted prices may use an external exchange-rate service. Converted amounts are estimates for browsing and may differ from the final amount charged. Confirm the final price and currency directly with EXOUSIA STYLES before paying.

4. Payments and order safety

Use only payment instructions that you have confirmed directly with EXOUSIA STYLES. Never share your bank PIN, card PIN, password, one-time verification code, or other confidential account credentials in a WhatsApp message. Keep your order confirmation and payment receipt for your records.

5. Delivery, cancellations, returns, and refunds

Delivery areas, fees, production times, cancellation conditions, exchanges, and refund eligibility should be confirmed with us before payment. Because these details can depend on the product and order, please obtain the applicable terms in writing in the WhatsApp conversation before completing your purchase. Do not assume a return or refund has been approved until EXOUSIA STYLES confirms it.

6. Personal information and website visits

When you browse the website, basic visit information may be recorded to help operate and understand website traffic. If you contact us through WhatsApp, information you choose to send—such as your name, contact details, order preferences, delivery information, and messages—will be visible in that conversation and may be used to respond to your enquiry and manage your order.

WhatsApp is a third-party service and its own terms and privacy policy apply to your use of it. Avoid sending information that is not needed to handle your enquiry or order. If the website adds account, payment, or other data-collection features in the future, this policy should be updated to describe them accurately.

7. Images, artwork, and design uploads

Only upload or submit photos, logos, and artwork that you own or are authorised to use. Do not submit content that infringes another person's rights. Product images and design previews are provided to help customers understand the available designs; the appearance of a preview may not exactly match the finished garment.

8. External services and links

The website may link to or use third-party services, including WhatsApp and exchange-rate providers. Those services operate under their own terms, privacy notices, and availability. EXOUSIA STYLES cannot guarantee that an external service will always be available or that its information will be uninterrupted or error-free.

9. Changes to these policies

We may update this page when our website, products, or order process changes. Please review this page from time to time and confirm any order-specific terms with us before payment.

10. Contact EXOUSIA STYLES

For questions about a product, an order, or these policies, contact us through WhatsApp. Please include your product name or order reference if you already have one.

Contact us on WhatsApp

This page provides general store information and is not legal advice. Before launch, confirm that these statements match your actual business practices and add any specific delivery, return, cancellation, and refund terms you intend to offer.